DISCLAIMER ON ESTIMATED DELIVERY DATES

Please consult the estimated delivery timeframes provided below for your convenience. It is crucial to recognize that these timeframes are susceptible to change. For the most recent and precise delivery information, we recommend tracking your shipment using the designated tracking number provided in your shipping confirmation.

These estimations are applicable solely to items presently in stock. The delivery of out-of-stock items is contingent upon availability, and any pertinent updates concerning such items will be promptly conveyed to you via email.

Shipping to specifie rural or remote regions may entail longer shipping durations. It is important to note that Express Service may not be available for certain remote destinations.

SHIPPING NOTIFICATION

For Overnight and 2nd Day shipments, a signature may be necessary upon delivery. Expedited orders containing regulated produets entail extra han-ldling and may thus be dispatched on the subsequent business day. Kindly ehoose the option that aligns most closely with your delivery preferencesl during the "Checkout" process.

PLEASE NOTE: All transactions are subject to bank authorization before processing. Only authorized transactions will be processed and subsequently shipped.

RULES & RESTRICTIONS

Certain products offered on STARWAY Cosmeties Online necessitate specialized handling to comply with local transportation regulations. Moreover, the delivery of particular items to designated destinations may encounter limitations.

FORWARDING

STARWAY Cosmetics Online absolves itself of any responsibility for damage, defects, material discrepancies, or loss incurred by goods delivered to a forwarding company. Additionally, STARWAY Cosmetics Online disclaims liability for replacing or refunding any items dispatched to a forwarding company. Should you choose to send product(s) to a forwarding company, we recommend instructing the forwarder to reject parcels arriving in a damaged condition. Any instances of damage must be reported before the forwarding company accepts the package. Upon receipt, the forwarding company assumes responsibility for the package's condition.

WHAT TO DO IF MY PACKAGE IS MISSING?

If tracking details confirm the delivery of your package but you are unable to locate it, please follow these steps:

• 1. Consult with neighbors and family members.
• 2. Conduct a thorough search in the vicinity of the delivery location.
• 3. Look for any notices indicating attempted delivery.
• 4. Contact the carrier directly for further assistance.

Please note: STARWAY Cosmetics Online diligently monitors reports of lost, missing, inaccurate, and damaged items to prevent misuse. Any instances of lost, missing, inaccurate, or damaged items must be promptly reported upon receipt of the shipment, and any damaged, inaccurate, or missing items must be retained, along with the original packaging. STARWAY CosmeticsOnline reserves the right to limit or refuse requests for reshipment or credit for orders or items in all circumstances.